Legal Documentation
Ticket Booking
Terms & Conditions
Please read these terms carefully before purchasing your tickets for any Montserrat Events production. Purchasing a ticket constitutes acceptance of these terms.
Important: All tickets are non-refundable and non-transferable. Booking fees are non-refundable under all circumstances.
Montserrat Events & Festivals Limited - Registered in England & Wales. Company No. 16886670
Section One
Booking Policy
- All tickets are valid for the day that they are purchased for only.
- The tickets are non-refundable.
- All ticket prices include VAT, which is charged at the current rate of 20%.
- A Booking Fee will be applied.
- The organisers reserve the right to refuse entry.
- All bags will be searched for security purposes.
- Re-entry is allowed on the same day. A coloured wristband will be issued on leaving the site. The wristband is specific for each day.
- Alcohol will be permitted, but we strongly advise that glassware should not be used. Plastic glasses are to be used for drinking.
- Picnics are allowed, but there will be various food and beverage vendors on site.
Section Two
Cancellations Policy
Tickets purchased for Montserrat Events are strictly non-refundable. Please ensure you can attend before completing your purchase.
- The Organisers reserve the right in exceptional circumstances beyond our control to cancel or amend the event without notice. In which case, no refunds will be given to public, traders or any other person/persons affected by any change or cancellation.
- The tickets are non-refundable.
- Tickets are not transferable and may not be resold.
- Please note that booking fees are non-refundable.
- The Organisers of this event accept no liability for any loss by any person/persons on or around the event areas. Public liability insurance will be in place.
Section Three
General Terms & Conditions
The safety of all attendees is our priority. Please familiarise yourself with evacuation routes on arrival and follow all instructions from event staff.
- The Organisers reserve the right in exceptional circumstances beyond our control to cancel or amend the event without notice or refund to public, traders or any other person/persons affected by any change or cancellation.
- Orders given out by the event stewards, security, and volunteers must be obeyed at all times. The Organisers reserve the right to remove any person/persons without stating a reason from the event areas.
- The Organisers of this event accept no liability for any loss by any person/persons on or around the event areas. Public liability insurance will be in place.
- All children under the age of 15 must be accompanied by a responsible adult at all times.
- Any lost wristbands or tickets will not be refunded by the event Organisers under any circumstances.
- No vehicle movements will be allowed within the event area during the event, unless authorised.
- For the visitor's safety, public notices will be delivered via the event PA system which will be in the main event area.
- In the case of an event emergency, please listen to the organisers' instructions, which will be presented through the event PA.
- The event will be photographed and recorded throughout the weekend by the organisers' media team.
- On entry to the event areas, please check and be aware of the evacuation routes.
- Please keep all the event areas tidy and use the litter bins provided.
- Lost persons should be notified to an event steward, marshal, or volunteer, or at the event control tent.
Related Documents
What They're Saying
“The organisers did an absolutely outstanding job yet again. Fantastic achievement to all. You also do fantastic work within the Gosport community. Respect to you all.”
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By purchasing a ticket you confirm that you have read and agree to these terms and conditions. Questions? We're happy to help.
Montserrat Events & Festivals Limited - Registered in England & Wales. Company No. 16886670 - VAT No. 509 5443 83
Montserrat Events CIC - Registered in England & Wales. Company No. 13264795 - VAT No. 434 7267 84
